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When should I send my Save the Date cards?
We recommend you send your save the date cards around a year before your wedding. As soon as you have set a date you can send them, finer details regarding times and location can be added to your wedding invitations so don’t worry about these too much at this stage.

When I should I send my Wedding Invitations?
We recommend you send these around 3 months before your Wedding. This allows your guests time to reply in order for you to give final numbers to your wedding venue.

How many wedding invitations should I order?
You will need to order one invitation per couple/family. It is advisable to order a few spare to allow for mistakes, or to invite replacement guests if anyone cannot attend as time may not be on your side at this stage!

Can I choose my wording for my wedding invitations?
Yes. Your invitation can say whatever you want it to say, after all it’s your special day so why shouldn’t you have what you want!

Can you print my wedding invitations in a different language?
We can print your wedding stationery in a language other than English providing all the information is provided exactly how you want it.

What should I do if I need to put more detailed information about my wedding day?
Guest information cards are a great way of telling your guests the more finer details about your wedding day. They can be simply put in the same envelope as your wedding invitations so you don’t have to worry about additional postage and extra hassle! These are particularly useful if you are getting married abroad and need to add flight and hotel information.

When should the RSVP date be?
You need to check when your wedding venue requires you to finalise numbers for catering and seating arrangements. Your RSVP date should be around 2 weeks before this to allow you to provide this information in time.

Who sends out the wedding invitations?
Traditionally, the hosts of the wedding day do this, but often the bride will.

What details do I need on my Order of Service?
Your Order of Service should include entrance music, hymns, prayers, marriage and benediction. Always check this with whoever is conducting the service before placing your order.

What’s the latest I can order my Table Plan?
We recommend that you place your order for a table plan 3 weeks before your wedding day. If you haven’t finalised seating arrangements and you need to place your order late, we can possibly turn these round in 2 to 3 days but please contact us before placing your order to ensure we can do this.

I need my order urgently, can I speed things up?
The quicker you agree your proof, the quicker we can begin printing and packing your order up for dispatch. The delivery can be speeded up too by selecting Express delivery at checkout, this will ensure you will receive your order the day after it has been dispatched.

Can I place an order over the telephone?
You can place your order over the telephone by calling 01746 761851. Our friendly team of staff are here Monday to Friday, 9:00 – 5:15. If you are calling out of office hours then please leave a message or e-mail us at info@wedding-stationery.co.uk and we will contact you back on the next working day.

What forms of payment can I use?
We accept PayPal, Mastercard, Visa, Visa Debit, Visa Delta, Maestro and Solo. Sorry, we do not currently accept American Express.

When will the payment be taken from my account?
Payment will be taken at the time of ordering

How safe is it to shop on this website?
We take security very seriously and offer a totally safe and secure payment system, this is demonstrated by the GeoTrust certificate at the bottom of the page. Please see our Privacy & Security page for more details.

What happens once I’ve placed my order?
Shortly after placing your order you will receive an email which will confirm the products that you have ordered, this also acts as a receipt and shows the total cost of your order and your delivery details. We recommend that you check this and notify us as soon as possible if there are any errors. Please note that if you do make changes to your original order, then any automated e-mails thereafter will still contain the original details but please be rest assured that we have amended our copy here.

You will receive a second email notification when your order has been despatched. This will contain information about what postage method we have used and any tracking details we may have.

Can I change or cancel my order / part of my order?
We may be able to change or cancel your order if we have not started processing it. If artwork has been set but it has not been printed then an artwork charge will be incurred, this will depend on the product. If your order has been printed and not been dispatched then unfortunately it cannot be cancelled.

Please contact us on 01746 761851 if you need to make changes or cancel your order and we will do our very best to help you.





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